Another factor to count in is that these logs can be quite lengthy and take a bit of time to review. Please understand that I'm a student and therefore I have obligations to my faculty as well as a job, so I might not reply immediately.Please copy and paste all the logs I request you to provide instead of attaching them.If possible, print my instructions out, and keep them handy.
My name is softwaremaniac and I'll be helping you with your issues.įirst and foremost, read my instructions top to bottom and let me know if you're unsure about something or something is if unclear before you start following instructions. If no button for disabling the touchpad is found, disable it through the Mouse configuration utility, found in the Control Panel.Hello and to BleepingComputer. Many touchpads can be disabled by pressing a button above or around the touchpad. If your laptop is out of warranty and you don't want to spend to have it repaired, we suggest disabling the touchpad and using an external USB mouse. If, after completing the above steps you continue to have touchpad issues, a hardware issue may exist with the touchpad or its interface. Try a third-party utilityĭownload and install Touchpad Blocker, a fantastic free program that helps prevent any mistaken touchpad movements. Make sure you have the latest drivers for the touchpad by visiting the laptop manufacturer website or contacting their support. Make sure your laptop has the latest BIOS update.īecause the drivers control how the touchpad interfaces with the operating system, if the drivers contain issues, that could cause the cursor to move improperly. If your laptop is only encountering this issue while connected to a docking station, your issue could be caused by the docking station. If you have other input devices, such as an external mouse, graphics tablet, or keypad, try disconnecting these devices to make sure they're not causing your issue. It may not be the touchpad that's causing your issue.
Make sure the touchpad is clean by dampening a cotton cloth with water and gently rubbing the touchpad surface. Oils, lotion, and other substances from your fingers can cause the touchpad not to work properly. An easy way of determining this is to see if the cursor moves without touching anything on the keyboard. Make sure you are not touching the touchpadīecause the touchpad is close to where the palms lay, you may be touching it without realizing you are. Some laptops may have a button around the touchpad or an icon in the Windows Notification Area to enable and disable the touchpad.
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